Administrative Support - Insurance

Policy Management Support

• Assist with policy administration and documentation through policy management software.
• Process policy renewals, cancellations, and endorsements.
• Manage policyholder information and records electronically.

Claims Processing

• Assist with intake and documentation of insurance claims online.
• Track claim status and follow up with claimants via email and customer portals.
• Prepare and distribute digital claim reports.

Customer Service

• Handle customer inquiries and provide policy information via email and chat support.
• Assist with resolving customer complaints and issues through remote communication tools.
• Manage customer communications and follow-ups.

Underwriting Support

• Gather and organize underwriting information and documents electronically.
• Assist with risk assessments and policy evaluations.
• Prepare underwriting reports and recommendations.